Welcome, Today we will be taking cognizance for the
evergreen digital marketing module ‘Email Marketing’.
We will first see the
basics of this module.
Basics of Email Marketing
To fully understand how
email marketing can be used in your online/offline business, and how it can
help with achieving your goals, you need to start with the basics.
What is email marketing?
# Email marketing is a
part of digital marketing focused on communicating and establishing the
connection with online users through emails.
# Regardless if the goal
is promotional or informative, regardless if you send weekly or monthly, the
core of email marketing is still communication with the recipient.
# The purpose of this
communication is to nurture the relationship with the existing or potential
customers, and to encourage an action which is the goal of an email marketing
campaign.
@ Our email message
should include the following characteristics:
• Relevant to the
recipient
• With a relevant, yet
engaging subject line.
• Concise and spot on.
• Planned.
• Sent at the right
moment.
• In the language the
recipient understands.
• Without any
grammatical or spelling error.
• Without any broken
links.
Process of communication
for B2B and B2C
Suppose you have a
message that you want to share; then you have certain different options as
follows:
# It can be a
promotional message about a sale in your online store.
# It may be the news
about your latest e-book.
# It may be announcement
for the event you will be hosting.
@ The idea is
to send a message that will encourage the recipient to complete an action, such
as purchase an item, fill out a form, etc.
@ Now look at the
problems that we must avoid while doing email marketing campaign.
One of the first obstacles every marketer faces is
getting emails delivered and read.
It is not an easy task,
especially if you have in mind that over 200 emails are sent and received per
person each day.
As much as getting the
attention through email marketing is lucrative (with huge ROI), it is a very
difficult job.
There is a true combat
over user’s attention and it has become a real art to get under that spotlight.
This is how email
deliver-ability was introduced as the process of analyzing and optimizing the
performance of an email marketing campaign.
Gradually, this is how
the field of email marketing evolved, to become a whole new segment of online
marketing, with its own best practices, strategies, and tools to use.
Email marketing as a part of online marketing
# To get the most out of
email marketing, we need to combine this strategy with other techniques of
online marketing, including content creation, search engine optimization,
social media marketing, etc.
# Email marketing on its
own has a little chance of succeeding. The true potential of this marketing is
seen when it is integrated into the overall online marketing strategy.
@For example, you have a
new blog article (content marketing) and you want to share it with lots of
online users to get more traffic to your blog (SEO). You send out a newsletter
(email marketing) where you feature a summary of the article, inviting your
subscribers to visit your blog to read the full article.
This way you combine all
your efforts to get the most out of it and to have the best chances for
achieving your goals.
@ after knowing about
email marketing let us now look forward for how to use email marketing in a business.
How to start with email marketing?
This is a method for
achieving goals, a strategy which utilizes your own resources (a mailing list)
to boost your online performance.
@ Let us see some points
which we should keep in mind while implementing email marketing.
• Set up goals
# If we desire to reach
success, we have to know what that success is.
# Goals we want to
achieve will dictate the campaign settings, writing style, target audience etc.
They will also dictate the way we measure success.
Sometimes we might
have multiple goals. Either way, start by determining some of them.
Here are a couple
of examples to get some ideas:
# I want to drive new
signups for the service.
# I need new leads.
# I want to invite
people to an event.
# I would like to
encourage people to donate.
# I want to sell my
product.
# I want to increase my
business’s profit.
These goals are a bit
too general and vague isn’t it?
In order to measure
success, we should try to make them measurable.
For example, avoid “I
want to drive new signups for the service”, but add a measurement “I want to
drive 100 new signups for the service”. Or, instead of “I want to sell my
product” try “I want to increase sales by 20%”.
Having measurable goals
will help you determine if what you have achieved through the campaign is
really in accordance with what you had planned.
Not only will this
determine whether your campaign was a success or not, it will also help you
realize what you need to change to upgrade your performance.
• Determine the pace
of sending
Now comes how and when
we send emails to increase views.
# One of the first
things we will need to establish is the pace.
# The schedule of
sending is important to keep our self organized, and it also makes users feel
more comfortable, as they know when to expect an email from you.
# You should also
analyze the performance of the email campaigns in the past, to determine if
there was any particular day or period of the day that showed unusual rates,
regardless if that was the surprisingly high or low open rate.
# There are also studies
that have been analyzing the performance of email marketing campaigns, in order
to find out what would be the best time to send an email.
# Multiple types
of research have come to the conclusion that Tuesday is the
best day for sending emails, while morning, 10 am, in particular, was
highlighted as the best time.
• Establish a
style/template
Let us now consider the characteristics that we must keep in mind while
writing a credible and professional e-mail to promote or increase traffic for the
business.
• Consistency
Consistency in styling your
emails means that you should choose a style and stick to it.
This refers to both the
writing style (formal/informal) and to the visual style (using graphics, logo,
adding images, etc.).
As much as the content
of the email needs to be fresh, things that work need not be changed.
If you readers are
accustomed to the way you write an email, this is what they would expect, so
you should not make any drastic changes that would affect your credibility.
• Accuracy
Speaking of credibility,
here is another thing that could help you gain or lose credibility. Your email
needs to be accurate. Accuracy refers to both grammatically correct text, and
to the accuracy of the actual data.
For example, if you are sharing some statistics or product prices,
make sure those are in fact accurate. Otherwise, you are at risk of recipients
unsubscribing, or even reporting you as spam.
• Professionalism
Building credibility and
loyal readership is not an easy task, but what will help you along the way is
maintaining a professional relationship in your email marketing campaigns.
Professionalism refers
to your entire approach, as it combines accuracy, consistency, sending relevant emails and keeping up with the
schedule.
After all, you represent
your company and you need to think about the kind of image you want to create
for your company through this campaign.
• Usability
Make sure the tool is
user-friendly, as you do not want to spend hours studying how to set up and
manage a campaign. The interface that allows email campaign management needs to
be simplified and most tools use drag-and-drop method for this reason.
• Features
Determine the features
you want and need to have, so that you can focus only on a selection of tools.
For example, you might want to have email automation
functionality, as well as social media integration. You might need a simple
interface, or you might want an advanced marketing solution.
• Costs
A lot of tools offer
free trial period, which is a great way to test them first.
Most platforms determine
their pricing based on the number of contacts you are allowed to have and based
on the number of emails you can send per month.
Although you will face a
lot of challenges along the way, as with any other strategy, you need to be
patient.
You need to be
sure you are following the best practices and using the recommended techniques
to achieve your goals.
For more information or
setting up email marketing campaign for your esteemed business go through our Digital
Marketing Agency - Digital Rajat
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